Yes, we are highly committed to the long-term success of our systems and maintaining our friendly community of happy customers. Because we are a local company, we regularly drive past our previous installations – including our very first heat pump, which is still running perfectly over a decade later. We treat our projects with “informed consent,” acting as engineers first rather than salespeople, ensuring you are fully supported even after the system is switched on.
Support centre
What happens after my system is installed? Do you offer ongoing support?
Ready for quote?
To give you the best service, we treat each property and each customer as unique.
Answer a few brief questions about your needs, and one of our team will be in touch with a free, zero-obligation quotation.
Need something else?
If you couldn’t find what you were looking for in our support centre, and still need some help – you can speak to our friendly team.
For most enquiries, we aim to respond the same working day.
Related topics
No, we use a dedicated, entirely in-house team. We do not pass work to subcontractors because we refuse to lose control over the quality of our installations.
Heat pumps are highly reliable. The core technology is the same robust system used in household fridges and freezers, which run continuously for years.
Disruption is typically minimal. Experienced installers stage the process carefully to minimise interference with your daily life.
Aside from occasional cleaning and standard electrical safety checks, they require virtually no maintenance. Some manufacturers offer product warranties of up to 30 years.
Topics by category
Heat pumps
Solar & battery storage
Costs, savings & grants
Installation & aftercare
Property suitability & heritage
Learn about our success stories.
The proof is in the work we do, and our customers are happy to do the talking for us.
Listen to their stories, and discover what it’s like working with us – as well as the genuine improvements we made to their projects.
